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Noon.com Customer’s Q&A
Noon.com FAQs
About Noon.com Payment Method?
Noon.com offers a variety of payment methods to accommodate customer preferences. Customers can pay using Credit/Debit Cards including Visa, MasterCard, and AMEX. For those who prefer not to use cards online, Cash on Delivery is an available option. Additionally, Apple Pay is offered as a payment method for selected countries through the Noon app on supported devices. This flexibility ensures a convenient shopping experience for all users.
Noon.com Return Policy?
Noon.com's return policy allows customers to return products within 15 days of receipt if they are eligible for return. Products with the tag “Enjoy hassle-free returns with this offer” under offer details are eligible. Conditions for return vary by category, such as electronics must be sealed and unopened, fashion items must be unused and with tags intact, and certain items like underwear and hygiene-related products are not eligible for return. The shipping policy ensures that returned items are received back in the warehouse they were shipped from. Once returned, it may take up to two business days to process and an additional seven to fourteen business days for the refund to be credited.
What are the delivery options on Noon.com?
Noon.com provides several delivery options to cater to customer needs. For select express items, same-day delivery is available if orders are placed between 12 AM and 12 PM on the same day. Next-day delivery is also offered for certain express items with orders placed between 12 AM and 5 PM the day before the expected delivery. It's important to note that deliveries are not made on Friday, so same-day delivery is not an option on Friday, and next-day delivery is not available on Thursday. The availability of these services and the associated fees vary depending on the city, with some cities currently not offering these options.